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TheCardBard.com - Frequently Asked Questions
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Frequently Asked Questions


How do I order?
Just fill out the online order form, checking any options, the number of people or pets on your card, and the amount of cards you wish to order. Click on add to shopping card. Check cart for correct information and fill in shipping information. Click on calculate order and your cost will be totaled. Fill in your credit card information and click to complete the purchase. Use the link (photos@theCardBard.com) to e-mail your photos to us. You can also mail your printed photos or photos on disc to this address:

The Card Bard
1207 SE 106th CT
Vancouver, WA 98664


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How do you ship your orders?
We now ship all our orders Priority Mail with a 2-3 day delivery time.
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What is included with my order?
Along with your cards, envelopes are included with each order. You may choose either red, white with red foil lining, or white with gold foil lining for Christmas cards. With each order of 60 cards or more, one 8 X 10 print on photo paper is included. These are great keepsakes of your yearly cards or make great gifts. You may also order additional 8 X 10 prints.
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Can I choose my own inscription?
Yes! Ideas for inscription are given with each card but you can always make up your own. Please make it within the realm of good taste, though. This is a family operation. Your name can also be included at no additional cost.
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What kind of retouching is included?
Basic retouching is included. Eye reflections from flash, glare on glasses, and acne are all removed. On dogs and cats we also usually remove collars (they tend to be scruffy looking) and leashes. After all, your friends and family will want to kept this card for years, so we want you all to look your best. Want to lose 50 pounds or have a hair transplant? Well, extreme makeovers are possible and sometimes have great results, but will probably cost a little more. Call ahead for an estimate.
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What kind of photos should I send?
We accept prints from film cameras, or digital files (.jpg or .tiff) on disc or e-mailed. Always send the largest digital file possible as it affects the print quality. Please do not send photos taken with your phone as most of the time they are not suitable for print. You may send several photos and we will select the ones that will work the best for each card. Be sure to label all photos and discs clearly with your name. Also, be sure to label which people are to be included on your card. Your photos or disc will be returned with your order, but it is always wise to send copies rather than originals. Please see our Photos Tips for more information.
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Can I send a photo done by a professional photographer?
Only if you send a written release signed by that photographer or proof that you have purchased the negatives from the photographer. No cheating! We will not copy someone else's hard work just as we expect others not to copy ours. But you don't need to have a professional photographer to have good results at the Card Bard - snapshots can work great!
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Do the people on my card need to be in the same photograph?
No! Unlike traditional photo cards, everyone does not have to be in the same photo. How often have you taken a photo where everyone in your family looks their best? It only happens in dreamland. For Card Bard cards, everyone can actually be in different photos. We can even make people look like they are in the same photo. We're tricky that way. Just be sure to label your photos so we know who you want on your card.
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How long does it to receive my order?
Orders usually take 5 - 10 days from the time we receive your photos. This does not include shipment time so remember to allow extra time for shipping. Please remember all orders are custom finished and order early, especially for major holidays. Rush orders with a two day turn around time is available for an extra charge of $20.00. We feel the need to pay our people for staying up all night. Call ahead for availability.
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Can I talk to a real person about my order?
You bet! We have real people and we are happy to talk to you. It breaks up our day and keeps us from staring at the computer for too long. So just pick up the phone and dial 1-509-924-2289. If we are unable to answer the phone when you call, please leave your name and number, along with the best time to reach you, and we will return your call as soon as possible. You can also e-mail any questions you might have to cheri@cardbard.com.
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Can I reorder if I need to?
Of course. Our cards are very popular and people often underestimate how many they will need. The cost is figured as an add on to the original number you ordered. Say, you originally ordered 60 Snowflake cards for $140. An additional 20 cards would be $30 plus shipping and tax (WA state only). However, you can save yourself the trouble by just ordering plenty of cards so you don't have to panic when your mother calls and asks if you remembered to send one to Aunt Rita.
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